Employment & Volunteer Opportunities
Head of Adult Services
M-F, some nights & weekends
The Head of Adult Services is responsible for providing administrative, professional, and supervisory work in the area of Adult Services, including the development, planning, organizing, delivery, and evaluation of activities, operations and services; the implementation of effective procedures and processes; all other related work as required that is logical to the position.
Works under the direction of the Director. Performs day-to-day tasks with a high degree of independence. Work involves a variety of highly specialized work tasks with many details to monitor and manage.
Complex and responsible duties require initiative and independent judgment to establish work plans and priorities, using and/or modifying established procedures to complete the work in accordance with established policies and standards.
ESSENTIAL JOB FUNCTIONS:
- Administers the day-to-day operations of the Adult Services Department, including the Historical and Genealogy Librarian, the Young Adult Services Librarian, the Special Services Coordinator, and part-time staff.
- Supervises Adult Services Department staff.
- Supervises other full-time and part-time library staff while working at Adult Department service desks.
- Participates in the interviewing, hiring, and training of Adult Services Department staff.
- Facilitates quarterly Adult Services Department staff meetings.
- Works directly with the public at the library’s service desks assisting patrons with all types of reference and informational questions, whether in person, by phone, or via email.
- Compiles, reviews and interprets statistical data regarding use of Adult Services. Prepares regular statistical and management reports.
- Supervises the development of the Adult Services Department collections, including print, non-print, and electronic resources, to ensure a current, well-rounded collection that is responsive to the changing needs of the community.
- Develops and implements library services and policies in collaboration with Library Administration.
- Participates in long-range planning activities in collaboration with Library Administration.
- Responsible for the development, implementation and evaluation of adult programming and special events.
- Promotes library programs and services to the community in a variety of ways, i.e. print, electronic, local access television, library tours and speaking engagements.
- Establishes and maintains partnerships with area schools and organizations.
- Attends information and instructional meetings and workshops related to Adult Services or library operations.
- Identifies, writes, and manages grants to enhance library programs and services.
- Handles any problems, questions, or concerns relating to the Adult Services Department's collections, programs, and services.
- Handles any other short-term duties deemed necessary by the Director.
- A strong background in computers/technology and non-print materials formats.
- Knowledge of reference resources and techniques as well as a strong commitment to public service and the provision of exceptional service.
- Experience teaching general and specialized information literacy classes and excellent teaching and presentation skills.
- Knowledge of current and emerging library principles, practices, and technologies.
- Ability to train library staff and patrons in new and existing technologies, and to simplify complex technological topics for novices.
- Excellent problem-solving and organizational skills.
- Ability to work within a budget.
- Demonstrates creativity, teamwork, innovation, flexibility, and a positive attitude.
- Demonstrates poise in a busy setting serving patrons and staff with high expectations.
- Excellent reference skills and ability to relate to patrons of all ages.
- Demonstrated ability to work independently with little supervision and to work effectively in collaborative teams to achieve common goals.
- Ability to develop and maintain effective knowledge-based relationships with vendors.
- Experience in working with a diverse community.
Education and Experience:
Master's Degree in Library Science, and a minimum of three (3) years responsible experience as a professional librarian in a public library, including one year in a supervisory capacity, OR an equivalent combination of experience and education.
Bilingual abilities desirable.
Requires a criminal records (CORI) check and a drug test.
Work is subject to frequent interruptions. Regular library schedule requires evening and weekend work.
The employee operates standard office and library equipment and systems.
The employee has regular contact with the public in-person, online, and by telephone. Other contacts are with library staff, other City employees, state and regional library systems and networks, City and state officials, and representative of a wide-variety of organizations with which the library maintains partnerships.
The employee has access to personnel records and confidential patron records.
Errors could result in delay or loss of service and financial loss.
WORKING CONDITIONS/PHYSICAL DEMANDS:
The work is carried out in conditions which can be affected by factors such as temperature and noise.
The position requires standing for two to three hours at a given time, moderate to continuous viewing of a computer screen, and using hands and fingers in activities requiring fine coordination or dexterity.
The position requires significant physical exertion characterized by activities such as repeated bending, reaching, climbing or walking and moderate lifting (up to 35 lbs.)
The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
*External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.
This job description does not constitute an employment agreement between the employer and employee, and is subject to change by the employer, as the needs of the employer and requirements of the job change.
Please submit a cover letter, resume, and references to:
Wendy Hurley, HR Director
Must be able to pass a pre-employment physical and drug screen.
Interested in volunteering?
Volunteers assist with special projects, shelving, shelf reading, materials processing, and much more! We do our best to match applicants with a volunteer position that suits their interests and skills.
To apply, please fill out either the Adult Volunteer Application or the Children's & Young Adult Volunteer Application and submit it online or in person to the Assistant Director. If there are no volunteer opportunities available at the time of application, applications will be kept on file for 1 year.