Employment and Volunteer Opportunities

Feldman Room Assistant

Department:	Library	Wage:	$16.50
Reports to:	Head of Children’s Services	Union:	Non-Union
Effective:	November 2024	Location:	Library
FLSA Status:	Non-Exempt	Part Time:	19 hours a week

GENERAL SUMMARY:

The Feldman Room Assistant is responsible for working in the Dr. Martin T. Feldman Children’s Room part-time. This position provides assistance with patron requests such as locating material, general circulation duties, booking a computer, technology assistance, shelving, as well as outreach and program support.

SUPERVISION:

Works under the direction of the Head of Children’s Services. Performs day-to-day tasks with a high degree of independence. Work involves a variety of highly specialized work tasks with many details to monitor and manage.

Complex and responsible duties require initiative and independent judgment to establish work plans and priorities, using and/or modifying established procedures to complete the work in accordance with established policies and standards.

ESSENTIAL JOB FUNCTIONS:

• Greets and works with patrons of the Dr. Martin T. Feldman Children’s Room, demonstrating a positive attitude
• Shelves Children’s Room materials
• Performs basic circulation functions
• Handles and collects cash, making change for patrons as necessary
• Effectively and courteously helps patrons select and locate materials based on individual reading preferences and programs of study
• Provides quick, correct, and professional answers for basic to intermediate research inquiries using print and digital resources
• Answers the telephone performs reference duties over the phone as needed
• Provides technology assistance to patrons
• Interprets and explains Library policy and services to the public
• Educates patrons about Library programs and services for children
• Keeps daily statistics on Feldman Room activity
• Other duties, projects, or service desks as assigned
• A genuine interest in working with people.
• Ability to establish and maintain effective working relationship with coworkers and patrons of all ages
• Outstanding human relations and communication skills
• Strong technology skills and a desire to learn more.
• An interest in Library materials and services and attention to detail
• Knowledge of library databases/systems highly desirable
• An ability to work as a team as well as individually
• Experience in working with a diverse community

RECOMMENDED QUALIFICATIONS:

Core Competencies:

Bilingual abilities desirable.

Requires a criminal records (CORI) check and a drug test.

WORK ENVIRONMENT

Work is subject to frequent interruptions. Regular library schedule requires evening and weekend work.

The employee operates standard office and library equipment and systems.

The employee has regular contact with the public in-person, online, and by telephone. Other contacts are with library staff, other City employees, state and regional library systems and networks, City and state officials, and representative of a wide-variety of organizations with which the library maintains partnerships.

The employee has access to personnel records and confidential patron records.

Errors could result in delay or loss of service and financial loss.

WORKING CONDITIONS/PHYSICAL DEMANDS:

The work is carried out in conditions which can be affected by factors such as temperature and noise.

The position requires standing for two to three hours at a given time, moderate to continuous viewing of a computer screen, and using hands and fingers in activities requiring fine coordination or dexterity.

The position requires significant physical exertion characterized by activities such as repeated bending, reaching, climbing or walking and moderate lifting (up to 35 lbs.)

The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

*External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

This job description does not constitute an employment agreement between the employer and employee, and is subject to change by the employer, as the needs of the employer and requirements of the job change.

TO APPLY

Please apply online through the City of Leominster website: https://www.leominster-ma.gov/Jobs.aspx.  Be sure to include a resume, cover letter, and online application.

Must be able to pass a pre-employment physical and drug screen.

Volunteer Opportunities

Interested in volunteering?  

Volunteers assist with special projects, shelving, shelf reading, materials processing, and much more! We do our best to match applicants with a volunteer position that suits their interests and skills.

To apply, please fill out either the Adult Volunteer Application or the Children's & Young Adult Volunteer Application and submit it online or in person to the Assistant Director.  If there are no volunteer opportunities available at the time of application, applications will be kept on file for 1 year.